If you are ready to modernize and adopt a POS (point of sale) system, the first step is to find the right one for your dispensary.
There are many great POS systems that offer streamlined transactions, real-time tracking and analytics, inventory management, and more; however all of that doesn’t matter if they don’t integrate well with your other systems.
While there are plenty of great choices that will work well in most stores, they likely won’t meet the specific needs of a cannabis dispensary.
With that said, here are the qualities and features you should look for in a cannabis-friendly POS system.
Transactions, tracking and analytics, and inventory management should all be a given. One of the core features, among others, that you should look for is a POS system that helps with regulatory compliance.
The cannabis industry is fraught with compliance standards that can be a beast to manage. POS systems integrated with state compliance software eliminate the need for manual data pushes to stay compliant. These systems include smart inventory management and customer purchase limit tracking, along with every transaction being accurately recorded in real-time.
This may seem like a given, but business owners are often too busy to deal with everything and fall into the trap of adopting a system based on little research or testing. User reviews, testing, and compatibility checks are a must—regardless of how much of a hassle it is. The fact is that a small amount of hassle now may just save a lot of headache and hassle in the future. Though simple, the POS system must work and should save you time rather than spend it!
Most POS systems won’t fit beautifully into existing systems, and that’s okay. The key is finding one with enough flexibility so that it can be adjusted to fit with existing and future workflows. In practice, this means finding one with plenty of user options such as being able to customize staff permissions and create a custom checkout experience.
A POS system with customizable discounts and loyalty programs boosts customer engagement and retention. Managing promotions and rewards directly within the POS system helps dispensaries offer personalized deals, streamline checkout, and track customer engagement. It’s a worthwhile addition that can boost sales and increase customer loyalty.
Finding the right POS system is crucial to your dispensary’s long-term success. Look for a solution that truly fits your operation — one that includes essential features like cashless payments and loyalty programs without all the nickel-and-diming. After all, there should be no hidden fees or extra charges for tools and third-party offerings. These should come standard.
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